Kieran Jones Co UK Kieran Jones co uk

I have a T-Mobile contract, and it’s great really. Imam T-Mobile ugovor, i to je stvarno velika. I have their Flext 35 package with the Web ‘n’ Walk option added too it so that I have basically £90 of a allowance to use on either texts or calls and I get “unlimited” mobile internet and email access from my phone. Imam njihov Flext 35 paket s web 'n' Walk opciju dodano previše tako da sam u osnovi £ 90, a troškovi za koristiti na bilo tekstova ili pozive i ja dobiti "neograničeno" mobilni pristup internetu i e-mail s mog telefona. Pretty good and I would recommend a Flext contract to anyone really. Prilično dobra i ja bi preporučiti Flext ugovora bilo stvarno.

But they have recently changed my opinion, following some Ofcom guidelines they felt the need to increase the costs of their call rates to 0845 and other non-geographic telephone numbers, in my case landing me with a 100% price increase. Ali oni su nedavno promijenili mom mišljenju, nakon nekih Ofcom smjernice su osjetio potrebu za povećanje troškova njihovog poziva do 0845 stopa i drugih ne-geografske telefonski brojevi, u mom slučaju slijetanja mene sa 100% povećanje cijena.

Now, seeing as I hate my phone (An LG Viewty) I saw this as an excellent opportunity to ditch the contract free of charge, afterall a 100% price increase is clearly large enough to satisfy the clause in the contract about price increases above the retail price index, so called “material detriment”. Sada, gledajući kako ja mrzim moj telefon (An LG Viewty) sam to vidio kao izvrsnu priliku da ugovora jarku besplatno, afterall 100% povećanje cijene je jasno i dovoljno velike da se zadovolje klauzula u ugovoru o poskupljenja iznad indeks cijena na malo, takozvani "materijalna šteta". But alas, T-Mobile are sneaky and in their recent T&Cs update moved numbers starting 08 into non-standard charges, making them exempt from the clause. Ali jao, T-Mobile su tajni i njihove nedavne T & Cs ažuriranje preselio brojeve koji počinju u 08 nestandardnih troškova, čineći ih izuzeti od klauzula. Clearly premeditated when they changed the terms in preparation for a price increase they knew people would want to leave over. Jasno smišljen kad su promijenili uvjete u pripremi za rast cijena su znali ljudi bi želite ostaviti preko.

I know companies are meant to make profit, but to make profit at any sneaky little turn they can at the expense of customer satisfaction? Znam tvrtke značilo da bi dobit, ali da se dobiti u svakom skriven malo oni mogu okrenuti na trošak zadovoljstva kupaca? Seems a bit wrong to me, very wrong in fact, not just a bit. Čini se malo krivo mi jako u krivu, u stvari, a ne samo malo.

Now, I will admit that perhaps, possibly there is a large part of me that saw this as an opportunity to ditch T-Mobile just weeks before a certain phone produced by Apple is released with O2. Sada ću priznati da se možda, vjerojatno se nalazi i veliki dio mi se da to vidio kao priliku da u jarku T-Mobile samo tjedna prije neki telefon produced by Apple je izdao s O2. And I’m sure that many people are the same, but still had this been at any other time it’s still wrong to abuse your customer relationships like this and to just take money at any chance you can. A ja sam siguran da mnogi ljudi su isti, ali ipak je bilo ovo je bilo drugi put da je još uvijek u redu da se zlostavljanje vaš korisnički odnos kao i na samo uzeti novac na bilo kojem možete priliku.

Of course I still want the new phone what with it now being 3G and of course the addition of uber cool MobileMe but I guess if I want rid of T-Mobile I’ll just have to pay the termination fee… grr. Naravno da sam još uvijek želite novi telefon što s njom sada 3G i naravno dodatak über kul MobileMe ali mislim da ako želim da oslobode od T-Mobile ja ću samo morati platiti naknadu za raskid ... grr. Not sure I can really justify paying it just so I can get a shiny new phone, haha. Niste sigurni što mogu zaista opravdati plaćati ga samo tako mogu dobiti potpuno novi telefon, haha.

What you think? Što ti misliš? Is a 3G iPhone really worth it? Je li 3G iPhone zaista isplati?

Update - I have just written a letter to T-Mobile to cancel my contract under the terms and conditions (7.2.5.2 and 7.2.5.3 to be precise). Update - ja sam samo napisala pismo T-Mobile za otkazati ugovor pod uvjetima i odredbama (7.2.5.2 i 7.2.5.3 biti precizan). We shall await with interest as to whether it works. Mi se očekuju s interesu da li to radi. I think I’m correct, and I put forward a very logical and easy to follow argument. Mislim da sam ispravna, a ja iznijela vrlo logično i jednostavno slijediti argument. My hope is that they will just give in if I cause enough trouble rather than fight me, although either way is fine by me. Moja nada se da će upravo dati u ako sam dovoljno uzrok nevolje nego borba mene, iako je tako bilo u redu od mene.